Privacy Policy

1. Introduction

LeadLink CRM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Tenant information (company name, contact details)
• Lead and customer data that you input into the system
• Payment information (processed securely through Stripe)
• Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns

4. Data Security

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption for data in transit and at rest
• Complete tenant data isolation
• Regular security audits and updates
• Access controls and authentication

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

6. Your Rights

Under GDPR and other data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at support@leadlinkcrm.net